Frequently Asked Questions

Facebook

How do I create a Facebook business page?

1. Login to Facebook 2. Click on Create at the top middle 3. Walk through steps. Add a profile picture (headshot) AND a cover photo (make sure it's something you have rights to). How to video: https://cl.ly/77fcd9120db1



How do I claim my Facebook vanity URL?

The best way to claim your vanity URL is: 1. Go to Facebook 2. Select your business page 3. Click on about (left hand side) 4. Click username 5. Pick a username that represents you as a realtor... i.e. JohnDoeRealtor 6. Click submit How to video: https://cl.ly/d3bce85ec09e



How do I edit my Facebook page info?

1. Login to Facebook 2. Choose business Facebook page 3. Click on about (option on the left) 4. Click on "edit page info" top right How to video: https://cl.ly/a2546ee454df



Do you post to personal or business pages?

We only post to your business Facebook page. If you are posting to a personal FB page, we highly suggest you switch to a business one (to abide by Facebook's regulations). We suggest that you occassionally share some of your posts from your business page to your personal page.



How do I give someone access to my Facebook page?

1. Login to Facebook 2. Toggle to your Business page 3. Click on Settings (top right) 4. Click on Page Roles (8th option on the left) 5. Add a page role (or grant access) 6. Enter in your personal password for FB 7. Submit. How to video: https://cl.ly/efc938d91244



How do I invite my friends to like my business page?

1. Login to Facebook 2. Act as your business page 3. Scroll down and you'll see the Invite friends button on right 4. You can "select all" or invite each person individually. 5. You'll send the canned message you see in the message window (you can tweak that but don't spend too much time on that). How to video: https://cl.ly/f1d1c8530aca



Instagram

How do I create an Instagram?

1. Go to Instagram.com 2. Fill out signup form (if you get logged in automatically, it means you have an Instagram setup already). How to video: https://cl.ly/4317f9c091dc



How do I convert an Instagram personal page to a business page?

1. Go to your Facebook business page 2. Click on Settings (top right) 3. Click on Instagram (13th option on left hand side) 4. Click on Login with Instagram 5. It will link your Instagram then make sure to click through (continue, continue, continue and then click on done). Don't make any edits during this process. Edit everything when you are done converting.



How do I link my Instagram to my Facebook business page?

1. Go to your Facebook business page 2. Click on Settings (top right) 3. Click on Instagram (13th option on left hand side) 4. Click on Login with Instagram 5. It will link your Instagram then make sure to click through (continue, continue, continue and then click on done). Don't make any edits during this process. Edit everything when you are done converting.



How do I add a bio?

1. Login to Instagram 2. Click on profile picture (bottom right corner) 3. Click on Edit profile (middle left) 4. Update your bio



How do I edit my profile?

How to video: https://cl.ly/725e81fc3e4b



How do I add my own hashtags to the posts?

1. Open up a "note app" on your phone 2. Add a couple hashtags there, i.e. #DenverRealtor #ColoradoRealtor 3. Copy those hashtags 4. Open up Instagram on your phone 5. Click on one of the posts 6. Click the 3 dots (top right) 7. Paste the hashtags to the end of the post.



What's the difference between the username and the name?

The username is everything after the @ sign. There are no spaces. i.e. @JohnDoeRealtor The name is the umbrella name of the entire page: i.e. John Doe - Realtor



What's IGTV?

IGTV is a realtively new feature on Instagram that allows Instagram users to create channels where they can upload videos between 15 seconds and 10 minutes long.



How do I invite my friends to follow me on Instagram?

1. Login to your Instagram 2. Click on the profile picture (bottom right) 3. Click on 3 lines (top right) 4. Click on Settings (bottom middle) 5. Click on Follow and Invite Friends 6. Invite Friends/Follow Contacts (they will follow you in return).